Privacy policy

Bailey Hair Company respects your privacy and is committed to protecting the personal information you share with us when you visit our website, place an order, create an account, subscribe to communications, or contact us for support.

When you use our website, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, account information, payment-related information, device information, IP address, browser information, and details about how you interact with our website.

We use this information to process and fulfill orders, provide customer service, communicate with you about purchases, manage shipping and delivery, prevent fraud, improve our website and services, maintain store security, and comply with applicable legal obligations.

Payment information is processed securely through Shopify and other authorized payment providers. Bailey Hair Company does not directly store complete credit or debit card information.

We may share necessary personal information with trusted service providers that help us operate our business, including Shopify, payment processors, shipping carriers, analytics providers, marketing platforms, customer service tools, and other service providers necessary to complete your order or provide our services. These providers may only use your information as permitted for the services they provide and in accordance with their own privacy obligations.

We may use cookies and similar technologies to help our website function properly, remember preferences, understand website activity, improve the shopping experience, and support advertising or marketing activities where permitted by law. Depending on your location, you may have options to manage or restrict certain cookies through your browser or available website privacy controls.

If you choose to receive marketing emails or promotional communications from Bailey Hair Company, we may use your contact information to send you news, product information, promotions, or other updates. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message. Transactional communications related to your orders may still be sent when necessary.

We take reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, or regulatory requirements.

Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including the right to request access, correction, deletion, restriction, or a copy of certain personal information. You may also have the right to object to or opt out of certain uses of your information where applicable.

Our website and services are intended for customers who are legally permitted to make purchases. We do not knowingly collect personal information from children in violation of applicable law.

Bailey Hair Company may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or legal requirements. Any updated version will be posted on this website with the revised policy becoming effective when posted, unless otherwise stated.

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or need assistance regarding your personal information, please contact us at baileyhaircompanyatl@gmail.com.