Refund policy

 Bailey Hair Company, we want our return and refund terms to be clear before you complete your purchase.

All sales are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect selections, incorrect size, color, texture, length, or other ordering choices made by the customer.

Please review all product details, selections, quantities, shipping information, and order details carefully before completing your purchase.

If your order arrives damaged, defective, or incorrect, please contact us at baileyhaircompanyatl@gmail.com with your order number, a description of the issue, and clear photographs where applicable so we can review the matter.

If your order does not arrive, please contact us so we can review the available tracking and delivery information.

Where applicable law requires a remedy for damaged, defective, incorrect, or undelivered goods, Bailey Hair Company will provide the remedy required by law. Depending on the circumstances, this may include a replacement, refund, store credit, or another appropriate resolution.

Shipping charges are generally non-refundable unless otherwise required by applicable law or the issue resulted from an error with your order.

Please do not send products back to us unless you have first contacted Bailey Hair Company and received instructions. Unauthorized returns may not be accepted.

For questions regarding your order or this policy, please contact us at baileyhaircompanyatl@gmail.com.